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Oct8ne is a SaaS company dedicated to offering different customer service services focused on improving sales and the customer experience of any online business.
We are the only customer service software that includes a visual support that allows you to show images and videos of your products within the chat coviewer to help users throughout the purchase process. You will always know what you are talking about and you will be able to advise them in a super personalized way.
In addition, you can implement our tools on your website easily and quickly: livechat, chatbot and messaging.
Thanks to the integration with Interactiv4 we managed to improve the projects of many companies to achieve the perfect e-commerce. They will accompany you so that you can get the most out of your business.
Our services
Oct8ne is the only software capable of imitating the real shopping experience
Visual customer service
Our livechat allows you to share images and videos in the coviewer so that both you and your agents can see the same thing in real time and interact with the content.
We integrate with your catalog so that you can show the products in the coviewer
Advising users will be much easier and you will close more sales
Displaying products in real time allows you to apply up-selling and cross-selling techniques
Conversational chatbot
The Oct8ne chatbot responds to your customers in less than a second and allows you to serve your customers 24/7, automatically generate leads and segment your traffic to transfer the conversation to an agent when necessary.
The configuration is very simple, it is no-code and does not need training
Integrates with the covisor to suggest and display products
You can customize it 100% to adapt it to your business
Messaging Integration
You will be able to attend conversations of external messaging services such as:
WhatsApp
Facebook Messenger
Services catalog
Customer Service
Visual Livechat
Video and audio call support
Conversational chatbot
Messaging applications
Clients services
Valuation
Training
Monitoring
Contact
You can contact us for more information or to request a free demo:
